SITE INFORMATION

SpokeFlow Sourcing Terms of Service

Terms for business inquiries and independent wheel-end sourcing assistance.

Purpose of the service

The site lets business buyers describe a purchasing requirement and ask for help comparing possible factory responses. An inquiry does not create an order, reserve a part, or require either party to proceed. Any quote depends on the application, order scope, supplier confirmation and written commercial terms.

Independent role

The site operates as an independent sourcing service. Product names and part references can identify the buyer’s starting point; they do not convey affiliation, authorization or a promise to supply that branded product. The proposed producer should be identified in the response.

Fitment and evidence

Before committing to a purchase, the buyer should confirm the vehicle, axle, wheel or hub interface and intended operating conditions. A supplier’s response should identify the part and revision and explain any known deviations. Where an installer or engineering reviewer is required, get that approval separately.

Quote and order basis

Ask what the quote includes: the unit of measure, currency, sample, packaging, freight, duty assumptions, delivery destination and any warranty terms. Supplier availability and timing may change before written acceptance. The parties should record the final specification and any exceptions in their order documents.

Submitting a request

Send information that you may share for the purpose of reviewing a business purchase. Describe confidential files without including them in the initial form. Explain who will approve any further disclosure to a prospective supplier and tell us how to contact the appropriate reviewer.

Questions about these terms

Use the business inquiry form to ask which service or commercial terms apply to your proposed transaction. If there is already a written quotation or agreement, include its reference and the specific point you want clarified. Identify any deadline for the answer, especially if it affects sample approval or a scheduled delivery.